Allegro Barcelona ★★★

Do they hold bags for early arrivals?

If you arrive early, you will be able to leave the luggage in our locker room until the room is ready.

Hello, is parking free of charge? Thank you

Hello! Thank you dor your interest. We would like to inform you that our parking has a cost of 24€ per day.

Is the private pool in suite heated?

Thanks to contact to Room Mate Hotels. Please kindly inform us about dates that you are going to book at Emma in order to offer your our best information. We are openning several Hotels according to the legal policies anti Covid are going on. F.Desk

Hi, Do you have secure on-site parking for two motorbikes? Thank you

For sure :) We have private parking space for 24€/day

Do you have parking nearby the hotel? If so, how far and how much per day?

Hi :) We do have a parking in the hotel, however, due to the space of it, it's not possible to book it, as it depends on the availability at the arrival day. If we don't have availability, there is an independent parking next to us with daily rates.

airport details

El Prat Airport

is the parking at the hotel or nearby?

Hello! Thank you for contacting us. We would like to inform you that our parking has a cost of 24€ per day and also we work with a parking next to the hotel for the same price.

Is there a shuttle from the airport?

We can offer you a private transfer that will pick you up at the airport and bring you directly to the hotel. The price is 39€. Let us know if you want the service and we will book it for you. Room Mate Emma

Is there a lift?

We inform you that the hotel has two elevators with access to all floors and parking.

Do they have a pool?

Hi and Greetings From Room Mate Emma, We are sorry to inform you that we do not have a pool. Kindest regards, Front Desk

Hello. I would like to book a Double or Twin Room from 7/12-9/12. However, is it okay for me to have a room promised to have a window? If yes, I book.

Good Morning, Although all of our rooms have a window, the ones from the standard category cannot be opened. In order to have an opening window, you should book a Deluxe Room or a superior category. Best Regards

do they have a furnished flat available

Dear Sir, Room Mate Emma is a hotel and all of our rooms are furnished. If you need an apartment you can contact our Bemate Passeig de Gracia (phone number +34 935 22 28 40). Best regards, Emma's Team

What is check in time?

Hello! Our check in is guaranteed from 14h, if your room is ready upon your arrival we will be more than happy to check you in. If your room is not ready earlier, you can drop your luggage at the hotel and start enjoying the city.

Hi, do all you deluxe rooms have a balcony?

No. Deluxe rooms have exterior window (facing main road or backside of the building)

Hi! How far is the hotel from the nearest metro station, please?

The nearest station is DIAGONAL, located on the corner of our street.

Hi,do you offer gluten free breakfast? If yes, what do you offer?

Breakfast is buffet style. It has many gluten free options, from fruit, cold meats, eggs, sausages etc. Gluten free bread and biscuits are also provided.

Hi, my partner booked with you on one of the free cancellation rooms however he has been charged £90? Will that be refunded if we have to cancel?

We need to know your reservation number please.

Dear, is it possible to check in after 00:00? We arrive at 22:30, how long is the way from airport to your hotel? Is a metro station far away? Thanks

Hello! Our reception is open 24 hours. By taxi, you can arrive in 20-30 minutes from the airport. By metro, the journey is around one hour. Our closest metro stop is Diagonal, its exit is at the next crossing.

Hi How far is airport from hotel please?

About 30 minutes in taxi

Is the private pool heated?

No, is outdoor pool no heated.